Privacy Policy
At The Jacket Craft, your privacy is one of our highest priorities. We are committed to keeping your personal information secure, transparent, and in your control. This policy explains exactly what data we collect, how we use it, and how we protect it.
What Does This Privacy Policy Cover?
This policy covers: what information we collect when you visit or shop on our website, how we store and protect your data, who may access your information, and how we use it to improve your shopping experience.
What Information Do We Collect?
When you visit our website, we automatically collect certain technical details such as your browser type, IP address, time zone settings, and browsing behavior (including products viewed and searches made). This helps us personalize your experience and show you relevant products. When you place an order, we collect your name, shipping address, email address, and payment details solely to process and fulfill your purchase.
Why Do We Collect This Information?
Your information is used for the following purposes:
- Processing and fulfilling your order
- Arranging shipping and delivery
- Sending order confirmations and tracking details
- Communicating with you efficiently about your purchase
- Notifying you about new arrivals, promotions, and special offers (with your consent)
How Do We Protect Your Information?
We take the security of your data seriously. We collect only the minimum information necessary to complete your order and provide excellent service. Once your order has been delivered, all sensitive financial and payment data is securely deleted from our systems. We use industry-standard encryption to protect your information throughout every transaction.
Who Has Access to Your Information?
Only trusted team members and our delivery service partners have access to your information, and only to the extent needed to fulfill and ship your order. We will never sell, trade, or share your personal data with unauthorized third parties or for marketing purposes by outside companies.
Your Consent
By shopping with The Jacket Craft, you consent to the collection and use of your information as described in this policy. If you have any questions or concerns about your privacy, please reach out to us anytime at support@thejacketcraft.com. We are always happy to help.