The Jacket Craft specializes in handcrafted leather and fabric jackets designed for everyday wear, fashion styling, and seasonal use.

Orders are typically processed within 3 to 4 business days (Monday to Saturday). Orders placed after 5:00 PM (EST) are processed the next business day.

Standard shipping usually takes 12 to 14 business days, while express shipping takes approximately 7 to 10 business days after processing.

Yes, we offer free standard shipping on orders above $115.

You can track your order by visiting the Track Order page and entering your Order ID along with the email address.

We accept payments via credit cards, debit cards, and other secure payment methods available at checkout.

Yes, we offer a 30-day return and exchange policy. Items must be unused, in original condition, and include all tags and packaging.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

Yes, we ship to many countries worldwide. However, shipping is currently not available to Russia, Ukraine, and South Korea.

If your item arrives damaged or defective, please contact us within 24 hours of delivery with clear photos and your order details so we can assist you.